Our Core Services
Professional staff who realize the work we do is MORE than just a job.
Focus On Symptom Management To Alleviate Suffering
Our staff is expertly trained to identify potential issues that may arise. We address these issues before they become problems to better control symptoms and to focus on quality of life which alleviates suffering of your loved ones.
Psychological And Spiritual Support
We recognize the importance of non medical support in terms of mental health and spiritual health. We strongly encourage emotional and spiritual support to our patient and families. We go a step further by offering more support than typical for hospice agencies.
Skilled Nursing Support
We understand that part of the anxiety that caregivers and families have with taking care of their loved ones is feeling like they do not know what to do. To combat this we encourage regular and frequent nursing visits focused on education and teaching as well as addressing patient needs.
Home Aide / Certified Nursing Aide Support
Sometimes you just need help with the basics. We understand. We remain committed to our patients by ensuring regular aide visits to help with the day to day basics. A short discussing with your RN Case Manager and we can increase the frequency of visits as needed to ensure that proper care is provided when its needed.
We work extra hard to build a steady steam of volunteers to help with various patient needs. Volunteers remain available for companionship for our patients. We are always developing new programs to help patients and families. Some of our volunteers are family members of previous patients who have chosen to give back.
We Pride Ourselves On Communication
The customer service provided by our organization is designed to be unmatched. You will hear from every member of your care team in a manner you choose to keep you up to date on your loved one’s care.
We Are A Teaching Organization
One of our main drivers is to take time to teach and make sure you understand what is going on and how to best treat this issue. We do this by emphasizing teaching with our staff. Furthermore we reduce the number of visits each staff has scheduled (we remain below national average) to allow for extra time to teach. We focus on education on the disease process as well as how to take care of your loved one. No one else teaches like we do!
Loving, Compassionate Care!
We don’t know of any other way.
Clinical Treatment By Experts
We treat all infections. It doesn’t matter if you are on hospice or not. We treat UTIs (urinary tract infections), pneumonia, skin breakdown, bronchitis, URI (upper respiratory infections), blood infection, wound care and complicated wound care infections. We provide wound care (including supplies and medications as needed) and partner with wound care physicians to ensure our patients are getting the best care possible.
Expert Symptom Management
We control difficult to treat symptoms. This is where our clinical expertise kicks in. We are the hospice that picks up patients when other agencies are afraid or cannot take care of a patient due to medical complexity. We control pain, nausea, edema, delirium (confusion/agitation), vomiting, itching, insomnia, cough, swelling/edema, wound care/skin breakdown, infections, and anything else you can think of.
We are all about communication. We know how important a quick update, text, photo, email, call can be. We understand your communication preferences and provide you updates as you have requested.